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About us

Our Family, Caring For Your Family

We believe in thinking differently about how we care for people and the homes we provide for people to live in. We also think it’s important to challenge the norms of care. We do this by building beautifully designed environments and caring for people like they are our family. Our services offer bespoke pathways of care to support people to live the life they choose, in the way they want to live it.

We build our centres and philosophy from a team of quality seekers, creative and knowledgeable people that love the opportunities care services have to offer. 

Our staff are recruited based on their values and their commitment to delivering our family ethos.

Our services are ideal for people looking to experience truly person-centred and flexible care.

We believe we can make the biggest difference to people’s lives by working partnership with you and your family to live the life you choose, in the way you choose, every day. 

​We think our staff, centres and homes speak for themselves but the best way to decide is to come look for yourself. So please feel free to visit or contact us anytime and a member of our team will be happy to help.

We look forward to seeing you soon!

Our core values

Accountable
We honour and respect the responsibility we have to our staff, the people we support and their family.
Respect
We protect, respect, listen and respond to the ‘whole individual’.
Dedicated
We are committed to our values and delivering our philosophy of care in everything we do.
Creative
We drive creativity, imagination and innovation in our teams and our services.
Care
We treat people with kindness, compassion and dignity.
Choice
We respect the needs, freedom, privacy and choice of the individual.

Who We Support

Young people
Our pathways support young people to live vibrant and meaningful lives in modern and stylish surroundings. We support you to learn life skills and enjoy meaningful experiences no matter your level of support.
Adults
We work with adults to achieve their goals at every stage of life. Our services allow us to support you to stay connected with the wider community and your circle of support; as well as meet friends and learn new things.
Older Adults
Our team support older people to live with dignity and respect for an individual’s identity. We get to understand who you are, what you have to offer, what you want and need to live life to its fullest.

All the care that you need

We get to know you and tailor your support around your likes, dislikes, needs and goals.

We take the things and people that are important to you and build our services around all the unique details about you and your life.

We understand that the need to use care services is often unexpected and unplanned. Our services are available 365 days a year 24/7.

If we cannot help immediately at your preferred location, we will support you and your family to access a 'safe place' across at one of our locations until we have availability at your preferred service.

Take A Look Around
Anston Brook House
Welcome to Anston Brook House.
Waterside Grange
Welcome to Waterside Grange.
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Wood Hill Grange
Welcome to Wood Hill Grange.
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Wood Hill House
Welcome to Wood Hill House.
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Wood Hill Lodge
Welcome to Wood Hill Lodge.
Springfield Grange
Welcome to Springfield Grange.
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Greenacres Grange
Welcome to the Greenacres Grange.
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Waterside House
Welcome to Waterside House.

Testimonials from our residents and families

“Amazing and caring staff. Nothing is too much trouble.”

Family Member

“To all staff, you brilliant people. Thank you for looking after our father with kindness, compassion, dignity and for being his friend. You should be proud of yourselves for the care you give.”

Family member

"Since mum came, she has come on in leaps and bounds. The care and support she is receiving is amazing. Staff are more than fantastic, the care and support is beyond expectations. Mum has put weight on, made new friends and eating properly. Her speech has now improved, her general moods and outlook on things have massively improved. This is due to the great care and support she is receiving. Couldn't recommend this place enough, I would highly recommend."

Family member

"The care, respect and dignity my mum received from all the carers were exceptional, very personal and professional. You not only provided exemplary care and compassion to Mum but extended the same dignity, patience and care to me and my family."

Family Member

"The most important thing to me is my mother is happy and safe and I can honestly say this is the case. Thank you all, from the cleaners, admin to the cooks and carers. You are doing a fantastic job."

Family member

“You have been responsive and transparent; we have found you both to be supportive and communicative with us.”

 

Visiting Professional

 “The staff are great and very professional – we are very happy with the care my father received.”

 

Family Member

“To quote Mum: ‘I love it here. I couldn’t be in a better place.’ She was right!”

Family Member

“The empathy and support provided to us by all staff, was greatly appreciated. …We knew that if we needed them they would be there, immediately. Nothing was too much trouble” 

Family Member

“Thank you all so very much for looking after my dad and helping him to get back on his feet. Every one of you has been so very kind and patient with him. So, thank you all so much"

Family Member

Contact Horizon Care

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